Four points that shape our Legal terms
Our Legal terms explain the conditions attached to account access, identity checks, wallet records and policy changes. Eligibility depends on local law, so you should confirm that access is permitted in your location before opening or using an account. We may ask you to complete the
-
1
account step and phone verification before access is enabled, particularly when a payment record needs matching. DANA, OVO, GoPay and QRIS appear as context for transaction records, while bank transfer and virtual account entries may also be retained for reconciliation. If information on your account is
-
2
incorrect, contact us through the account support path with the relevant receipt or reference. We assess requests against the applicable rule, keep a record of the decision, and explain the next step where a change cannot be made.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.